Sign in
User ID: Password:
Register
Help
General Warranty Policy

Warranty 

 

   

Unless specified, otherwise all products are sold with a one year parts and labour warranty against defects in material and workmanship. 

This warranty does not cover defects caused by misuse or any physical damages via shipping or by the customer. Longtech will not,whether expressed or implied, be liable for any damages resulting from the use of our products. 

All warranty returns are subject to the RMA return policy.

Used products have 7 to 30 days warranty depending on specific product. Longtech do not provide any software or support for used products.

Product Warranty

  Category

Warranty from Longtech

Warranty from Manufacturer

  Monitor / System (Refurbished)

30 days

NA

  Brand New Items

1st 30 days

various period

  Generic Products

1 year

NA

  Speedex cables

Life Time

NA

  Speedex products

1 year

NA

  TP-Link products

1-2 year(s)

2-3 years

  Printers

NA

1 year

  Software

NA

NA

 

Dead on Arrival (DOA)

 

DOA products must be reported to Longtech Computer Distribution Inc. within 48 hours of receipt of goods.

DOA return is subject to the RMA policyies